Frequently Asked Questions

Find answers to the most common questions about electronic visa applications.

Any foreign national wishing to travel to the Principality of Andorra for a short or long stay may submit an application, subject to eligibility based on their nationality.

A valid passport, a recent passport photo, and depending on the visa type: hotel booking, flight ticket, travel insurance, invitation letter, and proof of financial means.

Processing time varies by visa type, generally 5 to 25 business days. You will be notified of every status change to your file.

From your personal account or via the "Track" page by entering your visa number (AND123456) or your passport number.

Yes. The platform uses an encrypted connection, secure document storage, and complies with personal data protection principles.

A submitted application can no longer be modified, but the administration may request additional documents, which you can upload from your account.

You will receive an email explaining the reason for the rejection. Depending on the case, you may submit a new application after correcting the noted issues.

Visa fees depend on the chosen category. Payment instructions will be provided while your file is being processed.

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